Soleil d’Or
Ticket d'Or terms and conditions
Ticket d'Or Christmas 2026 promotion. This is a translation of the French terms and conditions; in the event of any discrepancy, the French version prevails.
Article 1. Organiser
The "Ticket d'Or" promotion is organised by SOLEIL D'OR, a SARL (limited liability company) with share capital of €25,534, trading as Parfumerie du Soleil d'Or, whose registered office is at 22 rue de la Clef, 59800 Lille (France), registered with the Lille Métropole Trade and Companies Register under no. 301 921 276 (SIRET: 301 921 276 00053), hereinafter "the Parfumerie".
Article 2. Principle and duration
From 12 November 2026 at 8:00 pm to 25 December 2026 at 11:59 pm (Paris time), the Parfumerie will award 40 Tickets d'Or at random to orders placed in its Lille boutique or on unemercantile.com, except on Friday 27 November 2026 (Black Friday), when no Ticket d'Or is awarded. The ticket is handed over in person in the boutique, slipped into the parcel, or included with an order collected in the boutique.
Each Ticket d'Or bears a unique code and a QR code. It entitles the holder to one gift, chosen by the winner from the Ticket d'Or selection.
Article 3. Orders eligible for a Ticket d'Or
Any order placed during the promotion period may receive a Ticket d'Or if it meets the following conditions:
- it is placed in the Lille boutique, or on the website with delivery to France, Belgium, Luxembourg, Monaco or Switzerland or collection in the boutique;
- it amounts to at least €80 including VAT, excluding delivery charges and gift wrapping;
- it contains no discounted product and benefits from no reduction (crossed-out price, promotional code, loyalty discount or any other reduction);
- it was not placed using a Ticket d'Or code.
Tickets are awarded at random: an eligible order is not guaranteed to receive one. A customer may receive only one Ticket d'Or during the whole promotion.
Article 4. Using the Ticket d'Or
The winner scans the QR code, or goes to unemercantile.com/ticketdor and enters the printed code. They then access the Ticket d'Or selection and choose one gift only. They may add other products to their order, which must be paid for.
The gift can only be chosen on unemercantile.com, including for a ticket handed over in the boutique.
The Ticket d'Or is personal: the code only works with the email address used for the order that gave rise to the ticket. It cannot be transferred to another person. The only exception: a ticket handed over in the boutique to a customer who did not wish to give their email address is not linked to any customer.
The code can be used once only, until 31 January 2027 at 11:59 pm (Paris time). After this date, it is no longer valid.
Delivery of the gift is free to France, Belgium, Luxembourg, Monaco and Switzerland. For delivery to Switzerland, Swiss VAT and any customs clearance fees charged by the carrier are payable by the winner. The winner may also choose free collection from our Lille boutique. If the winner adds other products to their order, their delivery is charged at the applicable rates.
Paid products added to the gift order are sold under the usual conditions of our terms of sale (applicable prices, right of withdrawal, returns and guarantees). Returning them, in whole or in part, has no effect on the gift. The Ticket d'Or code cannot be combined with any other code or reduction. Delivery charges for these products are calculated at the applicable rates, without taking the gift into account.
Article 5. The gifts
The gifts are one-off pieces, set aside for the promotion and offered within the limit of the planned quantities. A gift that is no longer available is no longer offered in the selection. When all the gifts have been chosen, the selection is closed.
The choice of gift is final as soon as the gift order is confirmed: the code is then used up and can no longer be used to return to the selection and choose another gift, including if that order is cancelled.
A gift is a gift: once chosen, it cannot be changed, exchanged, replaced or refunded, even in part, or converted into store credit, a discount or a sum of money, including in the event of a problem with the gift (Article 6).
Article 6. Damaged gift, lost or stolen parcel, lost ticket
If the gift arrives damaged or leaking, or if the parcel is lost or stolen, the winner may inform customer service within 48 hours of delivery (or of the expected delivery date), with photos of the product and, where applicable, of the packaging, so that the Parfumerie can open a claim with the carrier. As the gift is a one-off piece, it is not replaced, exchanged or refunded, even in part, or converted into store credit or a discount.
If the ticket is lost, damaged or stolen, or if the QR code does not work, the winner contacts customer service, giving the number of the order that won them the ticket. As the code is personal, it cannot be used by a third party. The Parfumerie checks the award and may send them a new code.
Article 7. Original order
The Ticket d'Or and the gift do not entitle the holder to any discount, store credit, exchange or refund, in whole or in part, either on the gift or on the order that won them.
That order remains subject to the right of withdrawal provided for by law and by our terms of sale, with the exception of products unsealed after delivery.
In the event of a return, in whole or in part, that brings the amount kept from that order below €80 including VAT, the Ticket d'Or is cancelled. If it has already been used, the gift must be returned with the return, in its original packaging and unsealed; failing this, its public price, shown in the Ticket d'Or selection, is deducted from the refund, up to the amount to be refunded. The refund may be deferred until the return is received.
Article 8. Personal data and image
Winners' data (name, order number, code used, gift chosen) is used solely to manage the promotion and kept until 31 March 2027. Rights of access, rectification and erasure can be exercised by writing to contact@unemercantile.com, under the conditions set out in our privacy policy.
A winner in the boutique may be photographed for our social media only with their explicit consent, which they may withdraw at any time.
Article 9. Acceptance
Placing an order during the promotion constitutes acceptance of these terms and conditions. The Parfumerie may cancel a Ticket d'Or obtained or used fraudulently.
